Open Deposit
Use the Deposit control in the member-platform toolbar.
Illustrated Deposit Tutorial
How To Use KissDiamond Instant Top Up
KissDiamond — This illustrated guide follows the Instant Top Up route from the member Deposit menu to your selected bank and final payment status. The available banks, limits and screens may change.
Before you deposit
Confirm the account name, amount and destination inside the official member platform. Never transfer funds using instructions received from an unverified contact.
Step Summary
Follow The Illustrated Payment Flow
Choose Instant Top Up
Select the Instant Top Up method shown in the deposit list.
Enter The Amount
Type the amount you intend to add and check the account currency.
Select Your Bank
Choose one of the banks currently listed for this payment route.
Continue In Your Bank
Enter bank credentials only on the bank or authorised payment screen; do not share them with another person.
Approve The Verification
Follow your bank's current approval or security-verification step on your own device.
Confirm The Result
Wait for the payment-success screen and check your member balance or transaction record before trying again.
Instant Top Up
Complete Supplied Guide
Common Errors
Avoid These Payment Mistakes
Using An Old Payment Screen
Return to the current Deposit menu instead of reusing a saved recipient or an old session.
Sending The Wrong Amount
Check the displayed minimum, maximum and currency before bank approval.
Repeating A Pending Payment
If the status is unclear, keep the reference and ask Customer Support before creating a duplicate transaction.
KissDiamond
Ready To Use The Current Deposit Route?
Open the member platform, select the method currently available to your account and compare each screen with the guide. Stop and contact support if the recipient, amount or status does not match.
