E-Wallet Illustrated Tutorial

How To Use A KissDiamond E-Wallet Deposit

KissDiamond — Use this guide when the member Deposit menu offers an E-Wallet route. The supplied artwork shows wallet selection, sign-in and confirmation; the brands available to your account may change.

Before you deposit

Confirm the account name, amount and destination inside the official member platform. Never transfer funds using instructions received from an unverified contact.

Step Summary

Follow The Illustrated Payment Flow

01

Open Deposit

Select Deposit from the member-platform toolbar.

02

Choose FPX Or E-Wallet

Open the combined route shown in the supplied guide.

03

Enter The Amount

Type the amount and review the account currency and current limits.

04

Select E-Wallet

Choose E-Wallet rather than online banking on the payment screen.

05

Choose An Available Wallet

Select one of the wallet brands currently shown for the transaction.

06

Sign In To Your Wallet

Enter your wallet details only in the wallet's genuine sign-in or approval screen.

07

Review And Confirm

Check the amount and payment information before approving the transaction.

08

Verify The Result

Wait for the success or status screen and retain the payment reference.

E-Wallet

Complete Supplied Guide

E-Wallet — Open illustrated guide
E-Wallet

Common Errors

Avoid These Payment Mistakes

01

Assuming Every Wallet Is Available

Use only a brand displayed in the current payment screen for your account and currency.

02

Approving The Wrong Amount

Check the total in the wallet before tapping Pay or Confirm.

03

Submitting A Duplicate

If the wallet is charged but the member status is pending, contact support with the reference before paying again.

KissDiamond

Ready To Use The Current Deposit Route?

Open the member platform, select the method currently available to your account and compare each screen with the guide. Stop and contact support if the recipient, amount or status does not match.