FPX Illustrated Tutorial

How To Use KissDiamond FPX Instant Top Up

KissDiamond — Use this guide when FPX is available in your member Deposit menu. It explains the supplied flow from amount entry and bank selection to TAC confirmation and the final payment status.

Before you deposit

Confirm the account name, amount and destination inside the official member platform. Never transfer funds using instructions received from an unverified contact.

Step Summary

Follow The Illustrated Payment Flow

01

Open Deposit

Select Deposit from the member-platform toolbar.

02

Choose The FPX Route

Select the Instant Top Up or FPX option displayed in the current deposit list.

03

Enter The Amount

Type the top-up amount and review the currency and any limits shown.

04

Select Your Bank

Choose your preferred available bank in the FPX payment screen.

05

Sign In To Your Bank

Enter credentials only on the genuine bank page opened by the payment flow.

06

Choose The Funding Account

Select the correct bank account if your bank presents more than one option.

07

Enter The TAC

Use the TAC or approval request sent by your bank and never disclose it to another person.

08

Confirm The Payment Status

Wait for the success screen, return to the member platform and keep the transaction reference.

FPX Instant Top Up

Complete Supplied Guide

FPX Instant Top Up — Open illustrated guide
FPX Instant Top Up

Common Errors

Avoid These Payment Mistakes

01

Closing The FPX Window Too Early

Allow the bank flow to return to the payment page so the final status can be recorded.

02

Sharing A TAC

A TAC is for approval on your device only; Customer Support should not need it.

03

Trying Again Before Checking

Review the bank transaction and member status before submitting a second payment.

KissDiamond

Ready To Use The Current Deposit Route?

Open the member platform, select the method currently available to your account and compare each screen with the guide. Stop and contact support if the recipient, amount or status does not match.